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I am very unsatisfied from this seller and Amazon.. I received a defective product.. It did not switch on. I made a replacement request. And the delivery agent insisted on checking the IMEI number from the phone. I reported the issue to Amazon but every time the agent arrived I would face the same issue. I am one of the loyal customers of Amazon and I did not expect such a behaviour from them. I hope this time it gets replaced.

Unlike other Samsung handsets that I’ve been using for years, this phone is of a really poor quality. It heated up, the charger heated up too, and then the phone switched off and wouldn’t start. All within hours of opening the new handset. But Amazon has been wonderful with their delivery, repair and return service, so thankfully my refund has been initiated. I will not recommend this model to anyone.

Bought this product for my aunt. She hardly use any of the app. only for phone calls sometimes watz app video. Battery back up is not even coming half a day and charge time taking 2:30 hrs with the original charger given by samsung. I bought this product just want to avoid ReadMI products. But not i am regretting that i purchased this mobile. Samsung needs to atlease match redmi phone quality which are available in this price range

I had purchased this phone when there was big movement against chaines products. I am facing several issues :1. Battery life not good2. Handset gets heated on nominal uses3. now after months uses phone gets switched off on few minutes talk.conclusion : dont waste your hard earned money in these political or corporate propoganda like ban against chaines product

My maid brought this for her daughter so she can use it for her online education. It won’t charge and stopped working after a month of use. Also it gets overheated. I saw positive reviews when I bought it. Anyway it has warranty so will have to go to Samsung service Center and see.

The phone doesnt switch On at all after the initial charging was done. Trying to get a replacement and guidelines by Amazon is not helpful at all. When the phone doesnt work, there is no way we can download an app. On chat with Amazon technician, they said only replacement is possible and that it will be done by 3rd October. .I had approached by 29th September and was told only replacement is possible and that it will be replaced on 3rd October which I am yet to receive. Should I next take this to consumer court??

The phone stopped working after 15 days and when we took to Samsung repair they charged us money to get it fixed even though under warranty

Battery backup, screen quality and camera quality is too poor. Didnt want to buy Chinese, so bought this expecting a good phone. But turned out to be so outdated quality that I felt like Im living in 2015. Phones released during 2015 had better camera than this phone. Disappointing product from Samsung when their competitors are offering much better quality phone at same or lower price.

I foud it lightweight, good in appereance,Sound quality is very good, battery backup is too good , audio recording feature not found(exists or not) and phone getting heatup during youtube live streaming(may be may bedue to weak signal)Overall it is quality handset

3 days i bought and am happy with the mobile very handy and fits in our hand and pocket easily no haeadset provided and battery charging takes long time got very good exchange offer